Refund policy

Dear valued customers,

Thank you for shopping with us at “xQzit”. We want to ensure that you are completely satisfied with your purchase and understand that sometimes things don't go as planned. If you are not satisfied with your order, please read through our refund policy below:

• If you received damaged or defective items, please contact us within 7 days of receiving your order to request a refund or replacement.
• If you are not satisfied with the quality of your order, please contact us within 30 days of receiving your order to request a refund.
• All refunds will be processed within 7 business days of receiving the returned merchandise.
• Shipping costs are non-refundable and the buyer will pay the return shipping fee as well.
• Please send an email to support@xqzit.co.uk with order details to process the order return and the return address will be shared through email.

If you have any questions or concerns about our refund policy, please don't hesitate to contact us. We are here to help and want to ensure that your shopping experience with us is enjoyable.

Thank you for your understanding.

Sincerely,

xQzit